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Service Support

identrica Resellers and Customers have secure access to a range of service support functions.

User Registration:
Users can be registered with identrica, as an alternative to Active Directory, where for example users are part of a project team across several organisations. In this case, customer administrators use identrica’s Service Support to register users securely on-line.

Activity:
Customer helpdesk staff can securely access a range of real-time reporting functions, giving both summary and detail audit reports for all the customer’s users.

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